Terms and Conditions


The customers are required to read the terms and conditions of our www.best-tobacco.biz store attentively if they decided to order cigarettes. And if you are agree with our terms and conditions you are welcome to order as much as you wish.

Age limit:

It is obligatory that customer must be at least 18-21 years old to order tobacco products from our online store. By accepting these terms and conditions you are indicating you are of legal age to purchase cigarettes.

Satisfaction guarantee:

Our online tobacco shop is charged to satisfy and give the support that our customers need for.

If there is a problem we will always seek a solution resulting in either a refund or a reship in line with our structured reship and refund procedure. If you are not satisfied with the condition of the products, or the products are faulty or incorrect, let us know via our support e-mail and we will give you return instructions. But we are unable to refund any money until the case would be completely investigated. The investigation of all the requested steps is 30 days.

Product quality:

The cigarettes sold at our www.best-tobacco.biz store are of the highest quality available on the market. The brands we sell are shown on the Home page.

Payment Options:

For now, we accept only Bitcoins

Order processing:

All orders will be controlled within 1 day, excluding weekends and holidays. After an order is placed at our www.best-tobacco.biz online store, the Customer is automatically notified by E-mail when we approve and ship his/her order.

Resale of the tobacco products:

Cigarettes sold at our cigarettes online store are for personal use only and not for resale.

Shipping of the ordered tobacco products:

The average shipping time of the cigarettes are made in a period of 1 or 2 days after customer's command. The dispatch cost can be found on Order Processing pages.

Charges and fees:

Our www.best-tobacco.biz cannot be held responsible for difficulties of the charge or fees processes. The only fees the customers pay are the cost of their cigarettes and the shipping fee.

Our clients can contact us if they have faced some problems or misunderstandings. We will be glad to give to our customers the supports and answers that they need.